Refund and Cancellation Policy

 

 

The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to dolegally.com or its partners, associates, subsidiary or holding or joint venture companies and the terms "You" /"Your" / "Yourself" / “Client” refer to the users of our portal, services and products.

 

Our focus is complete client / customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the terms and conditions of each deal / service before buying / booking it, it provides all the details about the services or the product you purchase.

 

In case of dissatisfaction from our services, clients have the liberty to cancel their services / projects / products and request a refund from us. Our Policy for the cancellation and refund will be as follows:

 

Cancellation Policy

 

For Cancellations please contact us via contact us link. You may also use the existing mechanism to cancel a particular service or product. Requests received later than 3 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.

 

Following Service(s) or product(s) can’t be cancelled:

 

  • Cancellation request received later than 3 business days of initiating the work
  • Service / product is used or consumed
  • Intentional cancellations
  • Some time is already spent on rendering a particular service
  • Services that depend on another linked service(s)
  • Delays from the customer in providing the information / documents or both
  • Miscommunication by the client or his representatives
  • Service / product which is not in a position for use or reuse / sell or resell

 

Third party services / products that are not hosted or provided by us and are not in our control cannot be canceled in our website and we are no way connected with such cancellations and refunds. Therefore we request you to go to respective third party portals or websites and request cancellations or refunds as per their policies.

 

Refund Policy

 

We will try our best to create the suitable services / products / concepts for our clients. In case any client is not completely satisfied with our services / products we can provide a refund subject to the terms and conditions mentioned here.

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If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

 

Refund will take any time between two working days to twenty one working days based on the payment gate way provider’s policies. We will always try to refund as much as possible.

 

Refunds will be calculated after deducting service fee, payment gateway charges, taxes and other applicable charges, pending or outstanding dues. Refunds will not be entertained in the event of above mentioned circumstances. In any case refunds or claims or interests etc which are above the actual amount received by us are not entertained and not acceptable.

 

Security of your Personal Information

 

We secure your personal information from unauthorized access, use or disclosure secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol or other controls / protocols.

 

Amendments to Policy

 

We will occasionally update this Policy to reflect company and customer feedback. We encourage you to periodically review this Policy to be informed of how Dolegally.com is protecting your information and caring for clients.

 

Contact or Feedback Information

 

We encourage your comments regarding this Policy. Please contact us at info@dolegally.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

 

Redressal Mechanism

 

Any complaints or concerns with regards to this policy and or comments can be brought to us via in writing or through email signed with the electronic signature to admin@dolegally.com.

 

Full contact information including mailing address is available at “Contact Us” link at www.dolegally.com/contactus.php

 

 


Disclaimers

Legal Policies

Access to information and services in this www.dolegally.com platform / portal being provided by Ananya Legal LLP (LLPIN: AAP-1279) www.ananyalegal.com are subject to Privacy Policy and Terms of Use. Therefore we request you to read the policies / agreement carefully before taking any legal decision. Copyright © 2018 - 2020 Ananya Legal LLP. All Rights Reserved. Use of this Site is subject to express terms of use. By using this site, you signify that you agree to be bound by these. Compliance is the responsibility of the management of the Company or owner of the Company, we just facilitate you to complete a particular job and no claims are entertained at all.


Legal Compliance

Registration of a Private Limited Company or getting IEC License / MSME Registration is not just completed task, in fact it is a beginning task from then you are supposed to comply with much legal compliance which are may be monthly, quarterly, biannually or annually or event based on the specific nature of the task. Therefore we request you take informed decisions regarding all of this being in touch with us from time to time. Users of this portal shall also refer The Information Technology Act, 2000 and The Companies Act, 2013, Partnership Act, GST Act, Income Tax Act etc which are generally Applicable to most of the businesses in India.


Legal Affirmation

Please note that we are just a facilitating digital legal platform and we are neither law firm nor Advocates. All information displayed on this legal digital platform is informational and shall not be deemed as legal / business advice. If you are currently dealing with an individual legal / business transaction, you are invited to contact us through email or by phone. Until a legal relationship has been established; we urge that you avoid sharing any confidential and personal information on public portals.